thread Re: Local Delivery & Shipping both showing as "Delivery" as the fulfilment type. in Payments Troubleshooting

Local Delivery & Shipping both showing as "Delivery" as the fulfilment type.

Cravenmunch — Sun, 21 Sep 2025 16:03:34 GMT

Hello, I am having an issue where the Local Delivery and Shipping fulfilment options both display as "Delivery" when I click the Order now button.

Is it possible to modify the badges so they show up as Local Delivery and Shipping as intended?

I would greatly appreciate any assistance the Squareup community can provide.

Thank you.

Re: Local Delivery & Shipping both showing as "Delivery" as the fulfilment type.

Breffni — Tue, 18 Apr 2023 10:50:32 GMT

Hi @Cravenmunch, welcome to the Seller Community 👋

I'd be happy to take a look at this - can you share a link to your site so I can take a look and replicate this? Thank you!

Re: Local Delivery & Shipping both showing as "Delivery" as the fulfilment type.

Cravenmunch — Thu, 20 Apr 2023 22:39:15 GMT

Thank you for your response.

Currently, I have disabled the option for local delivery on my website, www.cravenmunch.co.uk, because it was causing confusion for customers.

When you click the "order now" button on the menu, you are presented with the option for either pickup or delivery.

However, when I enable the local delivery option, it is displayed as "delivery" instead of "local delivery", which is causing the confusion.

Re: Local Delivery & Shipping both showing as "Delivery" as the fulfilment type.

Breffni — Fri, 21 Apr 2023 08:58:25 GMT

Ah, I see what you mean now @Cravenmunch, thanks for clarifying.

At this time we don't have any way to change the verbiage of the fulfilment options.

If your customers are getting confused between Shipping and Delivery maybe adding a pop-up notification or a banner to your site might help.

I'll pass your suggestion on nonetheless, it would be good if we had the functionality to edit this wording, it's definitely something that's been raised before.