thread Re: Allow cookies popup gets covered by page before being able to click button in Payments Troubleshooting

Allow cookies popup gets covered by page before being able to click button

SteveLane14 — Sun, 21 Sep 2025 16:01:42 GMT

I know this is not much of a thing and it does not happen all the time, but when opening the square app on a desktop there is a popup box to allow or disallow cookies that opens. Before being able to click any of the buttons the opening page opens over the popup box.

It takes several attempts and guesses where the button is to be able to quickly click the button before the other page opens over the box.

Is this just a simple coding error by Square or is there another way to bring the box to the front of the viewed pages that I cannot find in Brave browser.

Re: Allow cookies popup gets covered by page before being able to click button

Breffni — Thu, 24 Aug 2023 11:20:53 GMT

Hello @SteveLane14 - thanks for flagging!

I tried to replicate this but I couldn't find it. Are you opening the app or your Square Dashboard? Next time you come across it could you take a screenshot and share it here? The cookie pop-up I get looks like this:

It may be a small code error that we can flag or potentially something different.

Re: Allow cookies popup gets covered by page before being able to click button

SteveLane14 — Thu, 24 Aug 2023 16:45:05 GMT

That's the one. I have tried of two different devices and several browsers. It seems only to do it when using the Brave browser. I have cleared the browser cookies, I have tried refreshing everything. The popup shows on the screen for only a split second and is then hidden behind the Sign in page. Because the cookie selection is not clicked the pages never open fully. I don't really want to change browsers so thats not the answer.