thread Re: How to make fields mandatory in customer profile in Payments Troubleshooting https://community.squareup.com/t5/Payments-Troubleshooting/How-to-make-fields-mandatory-in-customer-profile/m-p/717393#M59257 <P style="margin: 0;">Hi <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/659601">@templeofthedog</a>, thank you for posting and welcome to the Seller Community !</P> <P style="margin: 0;">&nbsp;</P> <P style="margin: 0;">Could you share your website or online booking link with me, as well as a screenshot of the customer field you're mentioning above? This will help me provide the best solution for your query <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Wed, 20 Mar 2024 16:55:07 GMT Lou8 2024-03-20T16:55:07Z How to make fields mandatory in customer profile https://community.squareup.com/t5/Payments-Troubleshooting/How-to-make-fields-mandatory-in-customer-profile/m-p/717316#M59256 <P>I'm a dog groomer and take online bookings. I have my customer fields set up in a way that dog breed comes up top so they SHOULD see it and put a value in when filling out their details but 99% of them just miss it out.&nbsp; This means I have to contact them and ask for the info and gives me more work.&nbsp;</P><P>&nbsp;</P><P>Is there a way to make it so that this field is mandatory for them to enter before making their booking?</P> Sun, 21 Sep 2025 15:59:20 GMT https://community.squareup.com/t5/Payments-Troubleshooting/How-to-make-fields-mandatory-in-customer-profile/m-p/717316#M59256 templeofthedog 2025-09-21T15:59:20Z Re: How to make fields mandatory in customer profile https://community.squareup.com/t5/Payments-Troubleshooting/How-to-make-fields-mandatory-in-customer-profile/m-p/717393#M59257 <P style="margin: 0;">Hi <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/659601">@templeofthedog</a>, thank you for posting and welcome to the Seller Community !</P> <P style="margin: 0;">&nbsp;</P> <P style="margin: 0;">Could you share your website or online booking link with me, as well as a screenshot of the customer field you're mentioning above? This will help me provide the best solution for your query <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Wed, 20 Mar 2024 16:55:07 GMT https://community.squareup.com/t5/Payments-Troubleshooting/How-to-make-fields-mandatory-in-customer-profile/m-p/717393#M59257 Lou8 2024-03-20T16:55:07Z