thread Re: Experiencing technical issues on my website in Payments Troubleshooting

Experiencing technical issues on my website

Trendattire — Sun, 21 Sep 2025 13:28:15 GMT

Is anybody else experiencing issues on the website and it says “currently experiencing issues”?
my website has been down for 2 days now and I have missed out on lots of orders and I cannot get in touch with the support team.

can anybody help with how to contact them or what to do? Thank you in advance.

Re: Experiencing technical issues on my website

Sam_400º — Sun, 30 Aug 2020 12:17:08 GMT

A link or some screen shots would be useful.

Not got any issues (like this anyway) with mine.

Re: Experiencing technical issues on my website

tranguyen — Mon, 31 Aug 2020 09:55:51 GMT

Hi @Trendattire, so sorry to hear you are experiencing an issue accessing your site! Our website sometimes encounters errors when trying to connect to your browser. Here are a few troubleshooting tips you can try:

Make sure your browser is up to date.
Clear the cache on your browser. Access the Help menu of your browser to locate step-by-step instructions.
Switch to a supported browser, such as Google Chrome.

If none of these troubleshooting tips work, can you send me a screenshot of the error message you are getting and confirm the exact version of your web browser (you can find this by going to whatwebbrowser.com)