thread Re: Online Orders in Payments Troubleshooting

Online Orders

joolzjj26 — Sun, 21 Sep 2025 13:27:28 GMT

I have just tried to order multiple items and when I got to the checkout it says that 'Online Orders are limited to 1 item' I have the add to cart selected so how can I change it so it will allow a customer to pay for multiple items at once please?

Re: Online Orders

tranguyen — Wed, 16 Sep 2020 09:15:58 GMT

Hi @joolzjj26, thank you for reaching out! It sounds like you may have the order quantity limit turns on and set to one item only. To change this:

1. Sign in to your Online site dashboard

2. Go to Settings > Pickup & Delivery

3. Click Advanced settings

4. You can either toggle the "Set a quantity limit for pickup or delivery orders" to grey or change the amount from 1 to what you desire

5. When you're done, click Save

Re: Online Orders

joolzjj26 — Wed, 16 Sep 2020 14:55:43 GMT

Hi Tra

Thank you this worked a treat!

Juliette

Re: Online Orders

tranguyen — Wed, 16 Sep 2020 15:49:05 GMT

Glad to hear it worked Juliette!