thread Re: Apple Pay not showing again in Payments Troubleshooting

Apple Pay not showing again

Twiggy — Sun, 21 Sep 2025 13:24:47 GMT

Apple Pay not showing xxx '

Re: Apple Pay not showing again

Twiggy — Wed, 11 Nov 2020 17:52:10 GMT

Re: Apple Pay not showing again

tranguyen — Wed, 11 Nov 2020 12:04:59 GMT

Hi @Twiggy, I'm just stepping in for Jess here! I had a quick look at the website and was able to see the option for Apple Pay on Safari.

To make sure I'm not missing anything, can you send me a link to the item you're testing and let me know the version of Safari you're using?

Re: Apple Pay not showing again

Twiggy — Wed, 11 Nov 2020 13:05:52 GMT

Working on iPhone but not showing in safari 14.2 iPad Air 2

Re: Apple Pay not showing again

tranguyen — Wed, 11 Nov 2020 14:34:47 GMT

Thanks for sending that on @Twiggy! I can definitely have a further look here. Just to make sure I have all the information to try and reproduce this on my end, is the iOS on the iPad up to date and Apple Pay is fully setup?

Re: Apple Pay not showing again

Twiggy — Wed, 11 Nov 2020 14:47:30 GMT

Yes as far as i know there is a card in the wallet. I don’t have google pay - google pay still shows if no google pay account? Does Apple Pay only show on an apple device with Apple Pay verified on it? Need to check this when have all the information in front of me.

Re: Apple Pay not showing again

Twiggy — Wed, 11 Nov 2020 16:03:16 GMT

OK - card not verified for Apple Pay my end on iPad. Weird that google pay shows up even though I don’t have a google pay account. Sorry to have wasted your time.

Re: Apple Pay not showing again

Sam_400º — Wed, 11 Nov 2020 19:14:49 GMT

@Twiggy wrote:

Weird that google pay shows up even though I don’t have a google pay account. Sorry to have wasted your time.

I thought the same - so clicked on it when I was testing something on mine. It works the same sort of way as PayPal, so then the customer logs into google & pays with that. Not like apple pay where it does it on the device.

Re: Apple Pay not showing again

Twiggy — Wed, 11 Nov 2020 19:39:58 GMT

Yes its very hard to replicate what a customer sees on your site - I've many customers who don't have a device and several won't put their cards on a device.

We also have 1 bar reception as a phone mast is down - one often only gest 3g or no service.

It's great though having to think one step aead all th etime . The QR payment idea is great.

Re: Apple Pay not showing again

tranguyen — Thu, 12 Nov 2020 10:44:34 GMT

Glad to hear Apple Pay is working for you now @Twiggy!