thread Dispute E-Mail Notification in Payments Troubleshooting

Dispute E-Mail Notification

utfan76 — Sat, 20 Sep 2025 08:34:01 GMT

Is there anyway for my admin users to get E-Mail notifications about disputes? The company owner gets these but does not handle the day to day and I need these myself.

Thanks!

Re: Dispute E-Mail Notification

RobynR — Mon, 25 Sep 2023 21:49:57 GMT

Hey @utfan76 ,

Welcome to the Community!

For security reasons, email notifications can only be sent to the account email on file.

Feel free to also share your suggestions in our Ideate Room here- Our Product Team keeps an eye on this forum as they are constantly improving our products based on feedback like this.

Please let me know if I can help you with anything else.

Re: Dispute E-Mail Notification

Candlestore — Tue, 26 Sep 2023 14:22:21 GMT

@utfan76 ;

Depending on the Owners email filters and settings, the owner might be able to forward the emails automatically based on sender and subject. For example if sender is equal to Square and the subject contains Dispute.... then forward the email to Manager UTFAN76.

I do this alot with my email to get my invoices in their own folders and to send import things to my personal email so I do not forget about it.