thread Re: Google Map in Square Online pointing to a different business - SOLVED DO NOT REPLY in Payments Troubleshooting

Google Map in Square Online pointing to a different business - SOLVED DO NOT REPLY

themeatshack — Sun, 21 Sep 2025 13:24:20 GMT

SOLVED DO NOT REPLY

Can someone help. Our map in pick up & delivery settings in Square Online is pointing to a business with a similar name (they are a butchers and we are a restaurant) but they are over 20 miles away from us. Our address is correct in the settings and I have tried to drag the pin to our location and drop it but it defaults it back to other business. People are also receiving this map on their order confirmation and we have had some people phone and ask if this is correct. Please can someone help ASAP. Thanks

ThanksOur address in Pickup and Delivery settingsIncorrect map pin (Another Business)Our correct business position on Google Maps

Re: Google Map in Square Online pointing to a different business - SOLVED DO NOT REPLY

Sam_400º — Mon, 23 Nov 2020 09:32:22 GMT

Hey @themeatshack - could you share what the issue was & how it was solved?

This will help someone else if they have a similar issue & search the community 👍🏻

Re: Google Map in Square Online pointing to a different business - SOLVED DO NOT REPLY

themeatshack — Mon, 23 Nov 2020 13:21:49 GMT

I just re-entered the address again and took out our Unit number at the beginning of our address and the map pin went to the correct place.

Thanks