thread Re: Design in Payments Troubleshooting

Design

ironmonger — Sun, 21 Sep 2025 13:21:52 GMT

Why does my home page show a blank white band when published which isn’t there when previewed?

Re: Design

tranguyen — Wed, 20 Jan 2021 15:48:45 GMT

Hey @ironmonger, thanks for flagging this! I checked in with our team and this is actually a bug. The team are aware of the issue and will be working to resolve this!

In the meantime, to help remove the white box, you can add in an extra section (like about us, text or something similar), leave it blank and have it set to the same green colour. This will make sure the white box disappear while our team work to fix this on our end.

Re: Design

ironmonger — Wed, 20 Jan 2021 15:55:21 GMT

Thanks but there’s no provision to do that on the page hence the query

Re: Design

tranguyen — Wed, 20 Jan 2021 17:12:20 GMT

That's strange - when you are in Website > Edit Site, are you able to add in an extra section under Original Antiques... That might help to remove the white box when you go to publish.

If you are not seeing the option to adding new section, please let me know! It might be a different issue and I would like to get our team on this.