thread Re: I have set up shipping by Kg, when multiple items are purchased the shipping is only added for 1 in Payments Troubleshooting

I have set up shipping by Kg, when multiple items are purchased the shipping is only added for 1

Minskey — Sun, 21 Sep 2025 13:20:19 GMT

Hi Everyone, I'm a newbie 🙂

I have set up each item with a weight and cost for shipping. I did a test run, adding various different items to my basket, filled in the address etc and carried on to the payment screen. The shipping added is only for one item, It is not adding the shipping for each item; I'm struggling 😞 & would appreciate any help or suggestions

Re: I have set up shipping by Kg, when multiple items are purchased the shipping is only added for 1

tranguyen — Wed, 10 Feb 2021 11:02:34 GMT

Hi @Minskey, welcome to the Seller Community 👋!

If you have setup shipping rates by weight and enter a weight for each item, the system should take the combine weight in consideration when generating the fee. Would you mind sending me a link to your website? I'd like to test a few things on my end here to make sure everything is working as expected!

Re: I have set up shipping by Kg, when multiple items are purchased the shipping is only added for 1

Minskey — Wed, 10 Feb 2021 23:30:28 GMT

Hi @tranguyen

Here is the link to my website; your help is much appreciated 🙂

Re: I have set up shipping by Kg, when multiple items are purchased the shipping is only added for 1

Valentina — Thu, 11 Feb 2021 18:52:05 GMT

Stepping in to help while @Tra is out, @Minskey!

It looks like the URL didn't make it into your last message - could you please try again so we can peek?

Thanks in advance! ✨