thread Re: Booking Widget in Payments Troubleshooting

Booking Widget

SR_ — Sun, 21 Sep 2025 13:18:05 GMT

Hi,

Customers are feeding back that it is difficult to book in using the website widget, can we make the widget bigger to accommodate a full-size calendar instead of half a calendar when using a PC. Some customers finding scrolling through widget tricky!

Re: Booking Widget

tranguyen — Tue, 23 Feb 2021 12:26:21 GMT

Hey @SR_, thank you for sharing this feedback! I'm not seeing anything myself but I've reached out to our Appointments team and see if they know if any workarounds/settings that can be implemented to make the widget bigger. Once I have more information to share, I'll be sure to follow up on this thread.

Re: Booking Widget

SR_ — Tue, 23 Feb 2021 18:11:32 GMT

As in the attached video, customers find it tricky scrolling down trying to find options in the widget while trying not to scroll through the page itself. It would be most helpful if the widget were bigger to display all options without scrolling or, even better, proper integration into Square Online as a page.

(view in My Videos)

Re: Booking Widget

tranguyen — Wed, 24 Feb 2021 12:24:19 GMT

Hey @SR_, thank you for the video, that's really helpful! I've passed it to the team as well and I'm just chatting with them regarding what the options here to make the widget bigger.

Re: Booking Widget

SR_ — Tue, 02 Mar 2021 07:37:44 GMT

How are you getting gon with this?

Re: Booking Widget

tranguyen — Tue, 02 Mar 2021 11:37:37 GMT

Hey @SR_, thanks for checking in on this! From chatting to the team, there should be another way to insert the booking widget to Square without it being half hidden. I'm just checking with a few different teams to see if this feature has been rolled out completely to the UK.

Sorry this has taken a bit longer than expected but I'll be sure to follow up once I have more information on my end!

Re: Booking Widget

SR_ — Tue, 02 Mar 2021 17:22:47 GMT

Thanks, looking forward to a solution.