thread Re: New site issues in Payments Troubleshooting https://community.squareup.com/t5/Payments-Troubleshooting/New-site-issues/m-p/265413#M57917 <P>Hi <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/306882">@grantshel</a>, thanks for raising this! That does sound quite strange. There are a couple things we can check to make sure all the items will appear:</P> <UL> <LI>Check that items have&nbsp;<EM>Self-serve ordering</EM>&nbsp;as one of their fulfilment method</LI> <LI>Check that all items have been marked as&nbsp;<EM>Visible</EM>&nbsp;and not <EM>Hidden&nbsp;</EM>or <EM>Unavailable</EM></LI> <LI>Check that all items are in stock&nbsp;(if you have stock tracking enabled)</LI> </UL> <P>If you can share a link to the website with me, I can also check it on my end to see if the items are coming up for myself as well!</P> Mon, 19 Apr 2021 10:59:13 GMT tranguyen 2021-04-19T10:59:13Z New site issues https://community.squareup.com/t5/Payments-Troubleshooting/New-site-issues/m-p/265165#M57916 <P>Can anyone tell me why?</P><P>Ive created a new site for clients to self-serve. Ive added 10 items to a category. When I view on laptop it shows 7 items. When I view on Iphone it shows 3 items, the 3 not showing on laptop???</P> Sun, 21 Sep 2025 13:13:38 GMT https://community.squareup.com/t5/Payments-Troubleshooting/New-site-issues/m-p/265165#M57916 grantshel 2025-09-21T13:13:38Z Re: New site issues https://community.squareup.com/t5/Payments-Troubleshooting/New-site-issues/m-p/265413#M57917 <P>Hi <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/306882">@grantshel</a>, thanks for raising this! That does sound quite strange. There are a couple things we can check to make sure all the items will appear:</P> <UL> <LI>Check that items have&nbsp;<EM>Self-serve ordering</EM>&nbsp;as one of their fulfilment method</LI> <LI>Check that all items have been marked as&nbsp;<EM>Visible</EM>&nbsp;and not <EM>Hidden&nbsp;</EM>or <EM>Unavailable</EM></LI> <LI>Check that all items are in stock&nbsp;(if you have stock tracking enabled)</LI> </UL> <P>If you can share a link to the website with me, I can also check it on my end to see if the items are coming up for myself as well!</P> Mon, 19 Apr 2021 10:59:13 GMT https://community.squareup.com/t5/Payments-Troubleshooting/New-site-issues/m-p/265413#M57917 tranguyen 2021-04-19T10:59:13Z