thread Strange Behaviour - Network Printers & iOS hotspotting in Payments Troubleshooting

Strange Behaviour - Network Printers & iOS hotspotting

Sam_400º — Sun, 21 Sep 2025 13:10:57 GMT

I don’t think this is a Square bug, but might be an iOS one?

Using a tablet as a hotspot, then connecting 2 terminals & a Epson receipt printer.

The terminals can ‘see’ & print but the iPad that is the hotspot can’t. Not in the Square app or the restaurant app.

Testing another iPad (connecting to the original iPad hotspot) & all the apps can use the printer fine.

Might be one of those things we have to live with - but has foiled my master plan this evening 😂

Re: Strange Behaviour - Network Printers & iOS hotspotting

Valentina — Thu, 24 Jun 2021 18:03:01 GMT

Hm, might be worth reaching out to our team directly if you want to run through some troubleshooting, @Sam_400º!

If there is something wrong on our side, we should be able to pinpoint and address that.

Re: Strange Behaviour - Network Printers & iOS hotspotting

Sam_400º — Thu, 24 Jun 2021 18:09:10 GMT

Actually - it might be a Square config bug, as I can use the printers IP address on the host iPad to view the printer settings & login.

Will chat to tech tomorrow 👍