thread Re: Skip Receipt Screen Option Gone in Payments Troubleshooting

Skip Receipt Screen Option Gone

GordanoRFC — Sun, 21 Sep 2025 13:07:30 GMT

Hi,

I can no longer find the option to skip the receipt screen. Has it been removed to moved somewhere?

Re: Skip Receipt Screen Option Gone

tranguyen — Wed, 20 Oct 2021 10:14:36 GMT

Hi @GordanoRFC, thanks for raising this. The option to skip the receipt screen has been removed following the latest software updates. We are sharing feedback with our Product team as we understand this is a very useful feature.

If possible, can you give me a bit more information/use case for how you use this feature and how it helps with your flow? This will give our team a better understanding of how the feature is working.

Re: Skip Receipt Screen Option Gone

tranguyen — Wed, 27 Oct 2021 08:38:25 GMT

Hi @GordanoRFC, I just want to follow up and let you know you should now see the Skip Receipt Screen option again within your Point of Sale app.

If you are not seeing this, please sign out completely and sign back in to your account, the option should be visible under Settings > Checkout > Receipt.

If you have any other question, please let me know and I'll be happy to help!