https://community.squareup.com/t5/Payments-Troubleshooting/Doordash-Integration-Cancelled-Orders/m-p/684547#M5724 <P>I've been trying to get the Doordash integration working.&nbsp; Everything looks good, but when an order is placed, it's immediately cancelled and the customer gets a message stating their order "<SPAN>was cancelled because we were unable to process the order with the store."&nbsp; &nbsp;I've spent hours on the phone with Doordash and Square and still don't have a resolution.&nbsp; Disconnected integration.&nbsp; Reconnected integration.&nbsp; More calls; each pushing the blame to the other, but neither seemingly having any idea why it's happening.&nbsp; Anyone have a solution??</SPAN></P> Sat, 20 Sep 2025 08:30:09 GMT sulphurccc 2025-09-20T08:30:09Z https://community.squareup.com/t5/Payments-Troubleshooting/Doordash-Integration-Cancelled-Orders/m-p/684547#M5724 <P>I've been trying to get the Doordash integration working.&nbsp; Everything looks good, but when an order is placed, it's immediately cancelled and the customer gets a message stating their order "<SPAN>was cancelled because we were unable to process the order with the store."&nbsp; &nbsp;I've spent hours on the phone with Doordash and Square and still don't have a resolution.&nbsp; Disconnected integration.&nbsp; Reconnected integration.&nbsp; More calls; each pushing the blame to the other, but neither seemingly having any idea why it's happening.&nbsp; Anyone have a solution??</SPAN></P> Sat, 20 Sep 2025 08:30:09 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Doordash-Integration-Cancelled-Orders/m-p/684547#M5724 sulphurccc 2025-09-20T08:30:09Z https://community.squareup.com/t5/Payments-Troubleshooting/Doordash-Integration-Cancelled-Orders/m-p/685046#M5725 <P><SPAN style="background-color:transparent;color:#000000;">Firstly, welcome to the </SPAN><A href="https://www.sellercommunity.com/t5/Orientation-Etiquette/Orientation-Welcome-to-the-Seller-Community/m-p/190104#M152" target="_blank">Seller Community</A>.</P> <P>&nbsp;</P> <P><SPAN style="background-color:transparent;color:#000000;">&nbsp;I am sorry to hear that you're here because you've run into trouble with the Doordash Integration <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/630103">@sulphurccc</a></SPAN>. I personally haven't seen a report like yours before but I hope other Sellers can chime in and share their experience.</SPAN></P> Fri, 29 Sep 2023 17:55:39 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Doordash-Integration-Cancelled-Orders/m-p/685046#M5725 JJ_ 2023-09-29T17:55:39Z