thread Items suddenly unavailable in Payments Troubleshooting

Items suddenly unavailable

Sfarrow — Sun, 21 Sep 2025 12:59:30 GMT

my online shop was working fine for 2 months but now everything is showing at unavailable. I have checked all items are available on the item editing page but all still showing as unavailable. They are services so no physical items for shipping.

https://www.hydraswim.co.uk/s/shop

Re: Items suddenly unavailable

Breffni — Thu, 17 Mar 2022 14:17:19 GMT

Hi @Sfarrow, thanks for flagging this.

Sorry to hear you are running into this issue.

Looking at your site I can see 'Block of 5x 60 minute sessions with video analysis' is available for purchase, but the rest of the items are not.

Are you using Square Appointments? From what you have described, everything is set up correctly. I'm going to check this with our Square Online to see if there's something we're missing here, because on the landing page the price appears but when you click into the item it is no longer there.

I'll revert back here when I have an update.

Re: Items suddenly unavailable

Breffni — Fri, 18 Mar 2022 14:05:03 GMT

Hi @Sfarrow, thanks for your patience.

I had a look at your site and all items are now all available and can be added to basket.

Let me know if anything else comes up!