thread Re: Email notifications in Payments Troubleshooting

Email notifications

garyconrad — Sun, 21 Sep 2025 12:57:35 GMT

How do I stop square sending me an email everytime anyone makes a payment?

I have been to settings, email notifications, transactional emails, per payment is unticked, but they still just keep coming!

I just want a daily summary

garyconrad

Re: Email notifications

Breffni — Wed, 18 May 2022 07:33:45 GMT

Hey @garyconrad, thanks for joining the Seller Community and welcome.

You can edit your email notification preferences from your online Square Dashboard > Account & Settings > E-mail notifications.

I'll leave a screenshot with the list below, you can turn off the transaction notifications and leave the sales summary on, along with a few more options.

Re: Email notifications

garyconrad — Wed, 18 May 2022 09:31:24 GMT

My settings are exactly as you have shown, especially with the "Per payment" box unticked

But the emails still keep coming everytime there is a payment

Re: Email notifications

Breffni — Wed, 18 May 2022 16:10:30 GMT

That definitely doesn't sound like intended behaviour @gardconrad.

Is this happening for every single transaction even while having the option within notification preferences turned off? If so, at this stage I'd suggest getting in touch with our support team directly. They have access to check settings on the backend that we don't have here on Community. Thanks, let me know if there's anything else I can do.