thread Items revert back to unavailable in Payments Troubleshooting

Items revert back to unavailable

bbutler222 — Sat, 20 Sep 2025 08:29:28 GMT

I just entered all my fall items and only 1 of 5 fall latte's saved the "visible" online status I selected. I just went back into the item on my dashboard and saved each one again as visible but when I go back to the item is has reverted back to unavailable. What is happening???? I was able to add most of my items but these few just keep reverting back. Please help.

Re: Items revert back to unavailable

frances_a — Sat, 30 Sep 2023 22:37:15 GMT

Hello @bbutler222 !

We have limited access to accounts here in the community, so it is best you contact our direct support team for troubleshooting.

I did take a look at your website and I see 5 lattes under the Fall Specialties category and they are all available at this time.

Hopefully, this means the issue has been resolved!

Thank you ✨