https://community.squareup.com/t5/Payments-Troubleshooting/My-domain-will-not-load-my-website/m-p/381443#M56613 <P>Hey <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/460987">@bradseyboy</a><SPAN>, welcome to the Seller Community! Let's see if we can find a fix for you.</SPAN></P> <P>&nbsp;</P> <P><SPAN>We have a really useful guide on </SPAN><A href="https://squareup.com/help/gb/en/article/7024-transferring-your-domain-to-weebly" target="_blank" rel="noopener"><SPAN>transferring domains over to Square on our support centre. &nbsp;</SPAN></A><SPAN>It could also be because there were a few steps missing in the transfer process, </SPAN>some of which must be done through your domain’s current host. After extending your domain name, follow the steps provided to:</P> <P>&nbsp;</P> <OL> <LI>Make sure WHOIS privacy protection is disabled.</LI> <LI>Disable the registrar lock.</LI> <LI>Double-check that your contact email address is correct and you have access to it.</LI> <LI>Get your domain’s authorization (EPP/transfer) code from the current registrar and enter it to authorize the transfer process</LI> </OL> <P>You’ll also need to decide where to connect the domain name. You can choose to connect it to a Square Online site in your account or leave the domain set up the way it is if you don’t want to use it with a Square Online site.</P> <P>&nbsp;</P> <P>I'd also recommend getting in touch with either Shopify or GoDaddy if you continue to encounter the same issue. Theyw ill have better visbility if they are currently hosting your domain.&nbsp;</P> <P>&nbsp;</P> <P>Hope that helps!</P> Sat, 16 Jul 2022 15:59:12 GMT k_atie 2022-07-16T15:59:12Z https://community.squareup.com/t5/Payments-Troubleshooting/My-domain-will-not-load-my-website/m-p/381394#M56612 <P>I transferred my domain from Shopify hosting to go daddy so that I can use it on my new square site however it will not work and still brings up something to do with Shopify. I have followed all the steps but it still won't work. then when it says I have connected it when I click what website to direct it too it then says disconnected.&nbsp;</P> Sun, 21 Sep 2025 12:53:46 GMT https://community.squareup.com/t5/Payments-Troubleshooting/My-domain-will-not-load-my-website/m-p/381394#M56612 bradseyboy 2025-09-21T12:53:46Z https://community.squareup.com/t5/Payments-Troubleshooting/My-domain-will-not-load-my-website/m-p/381443#M56613 <P>Hey <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/460987">@bradseyboy</a><SPAN>, welcome to the Seller Community! Let's see if we can find a fix for you.</SPAN></P> <P>&nbsp;</P> <P><SPAN>We have a really useful guide on </SPAN><A href="https://squareup.com/help/gb/en/article/7024-transferring-your-domain-to-weebly" target="_blank" rel="noopener"><SPAN>transferring domains over to Square on our support centre. &nbsp;</SPAN></A><SPAN>It could also be because there were a few steps missing in the transfer process, </SPAN>some of which must be done through your domain’s current host. After extending your domain name, follow the steps provided to:</P> <P>&nbsp;</P> <OL> <LI>Make sure WHOIS privacy protection is disabled.</LI> <LI>Disable the registrar lock.</LI> <LI>Double-check that your contact email address is correct and you have access to it.</LI> <LI>Get your domain’s authorization (EPP/transfer) code from the current registrar and enter it to authorize the transfer process</LI> </OL> <P>You’ll also need to decide where to connect the domain name. You can choose to connect it to a Square Online site in your account or leave the domain set up the way it is if you don’t want to use it with a Square Online site.</P> <P>&nbsp;</P> <P>I'd also recommend getting in touch with either Shopify or GoDaddy if you continue to encounter the same issue. Theyw ill have better visbility if they are currently hosting your domain.&nbsp;</P> <P>&nbsp;</P> <P>Hope that helps!</P> Sat, 16 Jul 2022 15:59:12 GMT https://community.squareup.com/t5/Payments-Troubleshooting/My-domain-will-not-load-my-website/m-p/381443#M56613 k_atie 2022-07-16T15:59:12Z