thread 404 Error after trying to connect a new website address in Payments Troubleshooting

404 Error after trying to connect a new website address

lapetitecrepe — Sun, 21 Sep 2025 12:49:19 GMT

Hi,

I've recently decided to change my account to a monthly paid account and purchased a new .com address instead of the free address you get when signing up.

When I connect my new .com domain to my website it gives me a 404 page not found error and I don't know what to do to correct this issue.

Hope someone can help.

Thank you

Re: 404 Error after trying to connect a new website address

Breffni — Wed, 26 Oct 2022 10:38:24 GMT

Hi @laptitcrepe, thanks for your post and apologies for the delayed response.

Is this issue ongoing? Any changes you make to your domain take 24/48hrs to start populating so that may have been the error here.

If the page is still not loading, please send a link to your site here and I can take a closer look.