Customer name/email missing from Transaction EXPORT

twodogsSF — Sat, 20 Sep 2025 06:41:42 GMT

When we export transactions from our Square dashboard as...

ONLINE > Online Store > ORDERS > ALL ORDERS
- change active to ALL
- select date range
- set location to desired
and hit the EXPORT button, the resulting CSV is missing crucial information, including the purchaser's name, email address, etc.

Please advise how to generate an export or report where we can display all customer information (of the purchaser, not the recipient) for gift card purchases, or alternatively for all transactions related to a given "Fulfillment Location"

Thank you.

Re: Customer name/email missing from Transaction EXPORT

twodogsSF — Tue, 03 Jun 2025 20:43:32 GMT

Ideally the transaction report we're trying to obtain from our Square portal would include:

- date of purchase
- amount of purchase
- full name of purchaser (not the recipient)
- full email address of the purchaser

thread Re: Customer name/email missing from Transaction EXPORT in Payments Troubleshooting

Customer name/email missing from Transaction EXPORT

Re: Customer name/email missing from Transaction EXPORT