https://community.squareup.com/t5/Payments-Troubleshooting/Lost-Funds/m-p/629864#M56093 <P>Hi <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/579561">@AlanJ</a>, thanks for flagging this.&nbsp;</P> <P>&nbsp;</P> <P>I'm sorry to hear this, I'm looking into it and will follow up with you via private message when I have more information.&nbsp;</P> <P>&nbsp;</P> <P>Thanks for your patience!&nbsp;</P> Thu, 19 Jan 2023 14:03:53 GMT Breffni 2023-01-19T14:03:53Z https://community.squareup.com/t5/Payments-Troubleshooting/Lost-Funds/m-p/629850#M56092 <P>In July '22 at our village fete I changed the destination account to send funds directly to the church bank account. Unfortunately I got one number wrong on the sort code but nevertheless the destination was verified. On discovering that the £92 sent never arrived I've been in touch several times with your support team and explained the problem but after many many emails, and they know where the money went, they just stop answering. Is this usual?</P> Sun, 21 Sep 2025 12:45:40 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Lost-Funds/m-p/629850#M56092 AlanJ 2025-09-21T12:45:40Z https://community.squareup.com/t5/Payments-Troubleshooting/Lost-Funds/m-p/629864#M56093 <P>Hi <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/579561">@AlanJ</a>, thanks for flagging this.&nbsp;</P> <P>&nbsp;</P> <P>I'm sorry to hear this, I'm looking into it and will follow up with you via private message when I have more information.&nbsp;</P> <P>&nbsp;</P> <P>Thanks for your patience!&nbsp;</P> Thu, 19 Jan 2023 14:03:53 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Lost-Funds/m-p/629864#M56093 Breffni 2023-01-19T14:03:53Z