thread Re: Is square down? in Payments Troubleshooting

Is square down?

pigsnoseinn — Sun, 21 Sep 2025 12:44:12 GMT

It keeps closing the app after a login.
Also the login screen looks weird.

I believe it started from the latest update. We couldn’t use the till or take card past 8pm

Re: Is square down?

Breffni — Thu, 02 Mar 2023 07:40:24 GMT

Hi @pigsnoseinn, sorry for the delay in responding.

There were no issues reported last night and I'm not able to replicate this screen today.

Are you still experiencing this? It may be worth deleting and reinstalling the app.

Let me know!

Re: Is square down?

pigsnoseinn — Thu, 02 Mar 2023 08:35:57 GMT

It’s seems strange the app isn’t working on any of the iPads we have iv tried it on 4. There all crashing

Re: Is square down?

Breffni — Thu, 02 Mar 2023 08:38:45 GMT

That's definitely strange - do you use open tickets @pigsnoseinn?

Re: Is square down?

pigsnoseinn — Thu, 02 Mar 2023 14:44:47 GMT

problem is fixed now

To resolve this issue, we suggest that you delete the app and reinstall it on your iPad.

Here are the steps to follow to delete and reinstall the app:

Tap and hold the app icon on your home screen until it starts to wiggle.
Tap the "X" icon in the upper left corner of the app.
Confirm that you want to delete the app.
Go to the App Store and search for the Square - Restaurants POS app.
Download and install the app.

Re: Is square down?

Breffni — Thu, 02 Mar 2023 14:47:27 GMT

Thanks for sharing @pigsnoseinn, glad to hear you're up and running again.