https://community.squareup.com/t5/Payments-Troubleshooting/follow-up-emails/m-p/652948#M55884 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/555270">@Emasbeauty</a></SPAN></SPAN>, thanks for your post and welcome to the Seller Community.&nbsp;</P> <P>&nbsp;</P> <P>At this time the email notification options we have available for Square Appointments are for <A href="https://squareup.com/help/gb/en/article/6729-customer-confirmations-with-square-appointments" target="_blank">reminders and confirmations</A>, we don't have a follow-up option.&nbsp;</P> <P>&nbsp;</P> <P>Feel free to visit our <A href="https://www.sellercommunity.com/t5/Square-Appointments/idb-p/square-appointments-uk" target="_blank">Appointments Ideate board</A> to share your suggestion and let us know how it would benefit your business.</P> <P>&nbsp;</P> <P>You could potentially use <A href="https://squareup.com/help/gb/en/article/5346-get-started-with-square-marketing" target="_blank">Square Marketing </A>to create a campaign for these types of communications but it would be a more lengthy process as you would need to manually select your customers that have visited your business recently.&nbsp;</P> Wed, 19 Apr 2023 09:42:35 GMT Breffni 2023-04-19T09:42:35Z https://community.squareup.com/t5/Payments-Troubleshooting/follow-up-emails/m-p/652852#M55883 <P>I'm hoping someone can help.</P><P>&nbsp;</P><P>Do you know if you can send a follow up email to send once a customer has had their appointment to encourage re booking if they have not re booked at appointment. also to send one asking for a goofle review as well as how was their appointment?</P> Sun, 21 Sep 2025 12:42:04 GMT https://community.squareup.com/t5/Payments-Troubleshooting/follow-up-emails/m-p/652852#M55883 Emasbeauty 2025-09-21T12:42:04Z https://community.squareup.com/t5/Payments-Troubleshooting/follow-up-emails/m-p/652948#M55884 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/555270">@Emasbeauty</a></SPAN></SPAN>, thanks for your post and welcome to the Seller Community.&nbsp;</P> <P>&nbsp;</P> <P>At this time the email notification options we have available for Square Appointments are for <A href="https://squareup.com/help/gb/en/article/6729-customer-confirmations-with-square-appointments" target="_blank">reminders and confirmations</A>, we don't have a follow-up option.&nbsp;</P> <P>&nbsp;</P> <P>Feel free to visit our <A href="https://www.sellercommunity.com/t5/Square-Appointments/idb-p/square-appointments-uk" target="_blank">Appointments Ideate board</A> to share your suggestion and let us know how it would benefit your business.</P> <P>&nbsp;</P> <P>You could potentially use <A href="https://squareup.com/help/gb/en/article/5346-get-started-with-square-marketing" target="_blank">Square Marketing </A>to create a campaign for these types of communications but it would be a more lengthy process as you would need to manually select your customers that have visited your business recently.&nbsp;</P> Wed, 19 Apr 2023 09:42:35 GMT https://community.squareup.com/t5/Payments-Troubleshooting/follow-up-emails/m-p/652948#M55884 Breffni 2023-04-19T09:42:35Z