retail POS iPhone version 6.27 crashing

OTCF — Sun, 21 Sep 2025 12:35:59 GMT

I upgraded my retail post of sale app on my iPhone today to version 6.27 from the new update that Was released for it now it won't open anymore and just keeps crashing.

My iPhone is up to date
I have tried to force close and reopen
I have deleted the app an reinstalled it
I have turned my phone off and on again

nothing is working and it just crashes and refuses to open since the new update.

I have a iPhone 14 plus for reference of what phone this app is on. It has always worked flawlessly for me but since the update today it won't even load.

Any ideas what else I can try to get it working again please 🫣

Re: retail POS iPhone version 6.27 crashing

Breffni — Thu, 05 Oct 2023 10:09:42 GMT

Hi @OTCF thanks for flagging.

We were aware of this crashing yesterday, 6.27..1 is now available in the app store and it will resolve the issue once you download it.

Apologies for the inconvenience!

thread Re: retail POS iPhone version 6.27 crashing in Payments Troubleshooting

retail POS iPhone version 6.27 crashing

Re: retail POS iPhone version 6.27 crashing