thread Re: Contactless payment limit in Payments Troubleshooting

Contactless payment limit

Sneakers — Sun, 21 Sep 2025 12:31:01 GMT

Square terminal/reader won’t accept contactless payments…

keeps saying the contactless limit has been reached on this card.

has happened 4/5 times in a row so isn’t the customer’s card. All different cards and customers

any ideas?

thank you.

Re: Contactless payment limit

Breffni — Wed, 10 Apr 2024 13:51:25 GMT

Hi @Sneakers, sorry to hear that you're having some trouble.

The contactless limit is currently £100, anything at that price or under should go through fine. It would indicate that the block is on the customer's end, but I understand that this has happened a few times.

Can you tell me more about your set-up? Is this happening to in-person payments on both the Square Terminal and Reader? Do you process any online sales?

Re: Contactless payment limit

Sneakers — Wed, 10 Apr 2024 13:54:02 GMT

Hi,

the amounts have been under £100.00.

set up is just the app and using phone for contactless. I also tried to use the reader. Same thing happened.

no online sales.

thank you.

Re: Contactless payment limit

Breffni — Thu, 11 Apr 2024 08:56:20 GMT

Thanks @Sneakers, unfortunately from my end this sounds like a decline on the customer's end.

I don't have access to your payment history though so in this case I would suggest getting in touch with our support team to see if we have any additional information here