thread Re: keep getting payments are not enabled for this site in Payments Troubleshooting

keep getting payments are not enabled for this site

gareth33 — Sun, 21 Sep 2025 12:28:53 GMT

keep getting this message at my checkout my account is new but i have fully completed the set up guide and have liked stripe any ideas on this ?

Re: keep getting payments are not enabled for this site

Lou8 — Tue, 11 Jun 2024 16:03:56 GMT

Hi @gareth33, welcome to the Community 👋.

I'm sorry to hear you're not able to accept payments on your website. If you're using Stripe as a payment method, I'm assuming you have a Weebly website - could you confirm and share your website URL ?

Re: keep getting payments are not enabled for this site

gareth33 — Thu, 13 Jun 2024 12:51:12 GMT

hi its Shop | Flip packs get stacks (square.site)

Re: keep getting payments are not enabled for this site

Breffni — Fri, 14 Jun 2024 09:05:00 GMT

Hi @gareth33, thanks for your patience. I'm just taking over from Lou here.

We checked your case with our Square Online team, and they confirmed that as your website is a Square Online site, Square will be the payment processor.

We noted that some of your items are unavailable due to a location sync issue.

To fix this, you will need to update your location type from Mobile to Physical, as well as input a validated address here.

Once this is done, you'll need to go to:

Online > Fulfillment > Shipping > Edit your Shipping Address (if it's correct, just make a small edit and resave).

This will initiate a resync and will allow the Online store to be recognised as available.

I hope this helps!