How do you know if your auto emails are actually sending?

LPFC — Sun, 21 Sep 2025 12:26:03 GMT

I have set up automated emails through Communications > Emails & Alerts. I have set up a sender profile, I have customised from email theme etc.

How do i track that they are actually sending?

Re: How do you know if your auto emails are actually sending?

Lou8 — Tue, 01 Oct 2024 11:02:07 GMT

Hi @LPFC, thanks for posting on the Community and welcome 👋.

At this time, there is no way to view and track the email and text notifications sent to your customers.

A workaround would be to use the Activity section of your orders' details. In your Dashboard > Items & Orders > Orders > Click on the order to see the details. I understand this is not an ideal solution, but this should give you an idea of the type of communication sent to your buyers.

Let me know if you have any questions, or if there's anything else I can help you with.

thread How do you know if your auto emails are actually sending? in Payments Troubleshooting

How do you know if your auto emails are actually sending?

Re: How do you know if your auto emails are actually sending?