thread Re: Unsecure connection when accessing my website in Payments Troubleshooting

Unsecure connection when accessing my website

kaoskreations — Sun, 21 Sep 2025 12:21:28 GMT

Good morning,

when i access my site, or any of my customers, they now get this error message??

I had a redirect set up, which linked to a sumpup store, but now i get this message and i dont know how to fix it, please help?

Your connection is not private

Attackers might be trying to steal your information from www.kaoskreationsglasgow.com (for example, passwords, messages, or credit cards). Learn more about this warning

net::ERR_CERT_COMMON_NAME_INVALID

Re: Unsecure connection when accessing my website

doc_choc — Wed, 19 Mar 2025 13:32:57 GMT

@kaoskreations I suspect this is something to do with the SSL certificate or your domain registration. We have had a redirects issue in the past which wasn't welcomed, we ditched the redirects and built from the ground up we found it simpler than trying to fix an issue when there are so many moving parts involved. Hope you find a fix 👍

Re: Unsecure connection when accessing my website

Sineaid — Thu, 20 Mar 2025 13:43:32 GMT

Hi @kaoskreations,

Thanks for reaching out to the Community for advice on this.

I've just visited the link you shared above from a Chrome browser, and have not encountered any issues or errors. If the issue only appears to be occurring when visitors are re-directed through your Square site, would you mind sharing the URL of your Square site so I can take a closer look?