thread Re: Is there a convert option for items weight and pieces? in Payments Troubleshooting

Is there a convert option for items weight and pieces?

wiseanttech_m — Sat, 20 Sep 2025 08:19:28 GMT

Hi! We have a meat market seller who intends to display their products in individual pieces as well as by weight. For instance, a customer might wish to purchase 4 pieces of Chicken Breast, totaling 6 lbs, at a price of $9.99.To facilitate this process, we are looking for a systematic approach to create a conversion chart that seamlessly translates between weight, packs, and individual pieces. This system will greatly enhance our customer experience and streamline our sales process.
Could you guide us on how to set up such a system within Square Online/Website?

Re: Is there a convert option for items weight and pieces?

_Violet — Tue, 10 Oct 2023 14:29:57 GMT

Hi @wiseanttech_m - Thanks for reaching out to us here on the Square Seller Community👋

I suggest reaching out to the Square Online Support Team to get their opinion on how to best set this up. I've taken a look at the item setup page for Square Online and found that you can enter a price and a shipping weight but I do not see a way to do the conversion you're asking for here.

If you haven't already, please reach out to Support directly by logging into your Square account and heading here.