thread Re: Delete Item from most popular in Payments Troubleshooting

Deleted Item Still Showing Under Most Popular

DISCOVERYTRADE — Sun, 21 Sep 2025 12:19:46 GMT

Hi,

I’m a little stuck—I’ve deleted an item that I’m no longer selling, but it’s still showing up in my “Most Popular” category.

Could you please help me what am i doing wrong?

Thanks in advance!

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Re: Delete Item from most popular

Kassi_ — Wed, 07 May 2025 17:07:38 GMT

Hey there, @DISCOVERYTRADE -

Welcome to the Community!

I have a few follow-up questions to get a better idea of what you're seeing on your end. Have you tried any other troubleshooting steps to get this particular item continuing to show up in your Most Popular section? Is this item showing up under "Most Popular" on your published site or when you're still editing?

The normal steps I would recommend is to un-publish and republish your site after removing this item.

If you're still having issues, please let me know! I am happy to circle back.

Re: Delete Item from most popular

DISCOVERYTRADE — Wed, 07 May 2025 20:49:02 GMT

Hi Kassi

Thanks for the assistance I have tried to un-publish and republish the site but it made no difference.

Other troubleshooting steps I tried, the first one was deleting the item from my site items and also deleting all the pictures uploded to the site which did not help.

I am not sure what else to try as this is also my first website.