thread Re: P.o.s permission in Payments Troubleshooting

Dashboard Permission Troubleshooting

Cravings — Sun, 21 Sep 2025 12:18:53 GMT

The title of this thread has been edited by a Square Moderator from the original: P.o.s permission

Hi. My colleague cannot use the sq reader as it says she needs permission for it.

I have given her permission on the dashboard but it still says permission needed..can someone please explain if im doing something wrong and / or a solution please...the pay by phone method is too unreliable as it crashes daily..any answers appreciated

Re: P.o.s permission

Sammie_C — Sat, 14 Jun 2025 00:10:36 GMT

Hi @Cravings, thank you for your post!

Could I get some clarification on when and where you are seeing this message? If you have a screenshot of it as well, that would be super helpful.

In the meantime, here is a helpful article that goes over the basics of Permissions with Square, in case you wanted to double-check your Settings.

Please let me know and I can look into this for you again.