USB barcode Scanner keeps disconnecting from square

MusicCity — Sun, 21 Sep 2025 12:18:26 GMT

Hi i have just started to have a problem with my scanner.

to get it to work I have to unplug it and plug it back in.

There is not a problem with the scanner is working fine.

it is somthing to do with the terminal.

until a few days ago it has been working fine.

I try and scan a barcode and the scanner "BLEEPS" but nothing shows on the screen.

When I check the hardware there is no scanner showing, then I unplug the usb and plug it back in and the scanner then appears and works fine.

after about 15 minutes it has gone again.

Re: USB barcode Scanner keeps disconnecting from square

Summer2024 — Fri, 27 Jun 2025 16:39:08 GMT

@MusicCity I knew I had seen a post about this, this week and I had been trying to find it. Here is the thread.

It looks like the fix has been released for the bug through a new update.