Tap to Pay not working on iPhone 15 Plus

HEHT — Sun, 21 Sep 2025 12:17:44 GMT

Well this problem still persists in July 2025. I have just bought an iPhone 15 plus. So I think I will use another app instead, Square’s loss.

Re: Tap to Pay not working on iPhone 15 Plus

Summer2024 — Thu, 17 Jul 2025 18:13:18 GMT

Hi, @HEHT !

I'm sorry you're still running into issues with Tap to Pay on your iPhone 15 Plus. 😓

Tap to Pay should work on all iPhone models XS or newer running the latest iOS, so if it’s not working, it may be due to app permissions, region settings, or a bug that needs attention.

If you haven’t already, double-check that the Square Point of Sale app has access to Bluetooth, NFC, and Motion & Fitness, and that the iPhone's region is set to a supported country for Square. A reinstall or restarting the device may help as well.

I can escalate this to our engineers as well after you double check those settings. Please let me know, and I will get it escalated ASAP.

thread Tap to Pay not working on iPhone 15 Plus in Payments Troubleshooting

Tap to Pay not working on iPhone 15 Plus

Re: Tap to Pay not working on iPhone 15 Plus