thread Re: Discount voucher to use with payment links in Payments Troubleshooting

Discount voucher to use with payment links

amywenwen — Sun, 21 Sep 2025 12:16:48 GMT

Hello guys, would really appreciate some help on this.

I use payment links for customers to check out. I have created a discount code in the Voucher section. However, the payment page through the payment link doesn't have any field for customers to put a code. Does anyone know how to solve this please?

Thanks,

Amy

Re: Discount voucher to use with payment links

doc_choc — Tue, 16 Sep 2025 10:46:18 GMT

Head over to your dashboard, open up your payments and invoice section, under the payments link section, open the general tab and make sure the enable coupons is active. See screenshot below.

Hopefully this resolves you issue.

Re: Discount voucher to use with payment links

MayaP — Tue, 16 Sep 2025 19:35:35 GMT

Hello and welcome @amywenwen! I see this is your first post and I am glad you joined the community 😊

I hope @doc_choc's suggestions above are helpful. If you need anything else, please let me know. I am happy to assist!

Re: Discount voucher to use with payment links

MayaP — Tue, 16 Sep 2025 19:36:22 GMT

Thank you for stepping in to help @doc_choc! I really appreciate it 😃