thread Re: Hold order on pos in Payments Troubleshooting

How do hold an order for a customer on the POS?

Pricecutfood — Sun, 21 Sep 2025 12:09:56 GMT

The title of this thread has been edited from the original: Hold order on pos

Hi

Be great if we could hold a order on the POS for retailers as some customers realise they have left their wallet or card in car or at home. I know my other pos system could do this and was very handy.

Re: Hold order on pos

Sam_400º — Mon, 10 Aug 2020 09:21:30 GMT

@Pricecutfood if you enable open ticket in the settings of your device then you can save the order to a ticket, give it a name & recall it later.

This should do the job you're looking for 👍🏻

Re: Hold order on pos

Pricecutfood — Mon, 10 Aug 2020 11:58:53 GMT

@Sam_400º

Thats great thanks.

Rich