thread Re: Change Message in shopping cart in Payments Troubleshooting

Change Message in shopping cart

Carolet19 — Sun, 21 Sep 2025 12:05:53 GMT

Good morning

I am wanting to change the message in the shopping cart box. How can I do this please?

Thanks

Carole

Re: Change Message in shopping cart

tranguyen — Tue, 20 Oct 2020 10:35:58 GMT

Hi @Carolet19, thank you for reaching out! Would you mind sending me a screenshot of where you are looking to edit the messaging? I can definitely have a look on my end here and check for you.

Re: Change Message in shopping cart

Carolet19 — Tue, 20 Oct 2020 13:56:40 GMT

Hi thank you it is the 'Tell us where to leave the order and how to contact you that I am wanting to change. Kind regards Caroel

Re: Change Message in shopping cart

tranguyen — Tue, 20 Oct 2020 15:55:35 GMT

Thanks for sending that on @Carolet19! From checking on my end, it isn't possible to edit the suggested message there at the moment. Can you let me know a bit more about your ideal setup here and the use case for editing the messaging? I'd love to share it with our Product team as a feature request.

Re: Change Message in shopping cart

Carolet19 — Tue, 20 Oct 2020 17:12:37 GMT

Thank you. I would like it to say

Message on card

I am a florist and we send a personalised card out with each arrangement.

Carole

Re: Change Message in shopping cart

tranguyen — Wed, 21 Oct 2020 10:04:05 GMT

In this case, setting up a text-box modifier may help with what you are looking to do @Carolet19!

When you click into any item, you can scroll down and click Manager modifiers. This is where you can set up new modifier.

Instead of selecting from a list, you can create a "Typing text into a text box" modifier and named it Personalised message/card so that customers can enter their message there. You can also increased the character limits if needed.

I hope this will help!