Contact Form Auto-Responder

TheHappySpaniel — Sun, 21 Sep 2025 12:00:50 GMT

Hello - thanks in advance for any guidance on this. I am trying to setup a "thank for your enquiry, we will get back to you soon" type message that is automatically emailed to a customer after they fill in our contact form. Can't find how to do this. Sorry if it's really obvious, I have just hit a dead end with it.

Re: Contact Form Auto-Responder

Ash176 — Sat, 09 Jan 2021 23:36:38 GMT

Hi @TheHappySpaniel

I think what you mean is it will inform the customer you have received their message etc..

There is a section on the contact form setting which will show a confirmation message once they have submitted their contact request.

On the left menu where it says settings - confirmation message

Once your customer presses to send the message the message in your confirmation box will automatically show on the screen instead of the contact form.

I don't know if this will help 🙂

Ash

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Contact Form Auto-Responder

Re: Contact Form Auto-Responder