https://community.squareup.com/t5/Payments-Troubleshooting/Customer-Account-Creation-Problem/m-p/688196#M5340 <P>How to create customer account by using email address instead of phone number?</P> Sat, 20 Sep 2025 08:16:14 GMT Astarry 2025-09-20T08:16:14Z https://community.squareup.com/t5/Payments-Troubleshooting/Customer-Account-Creation-Problem/m-p/688196#M5340 <P>How to create customer account by using email address instead of phone number?</P> Sat, 20 Sep 2025 08:16:14 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Customer-Account-Creation-Problem/m-p/688196#M5340 Astarry 2025-09-20T08:16:14Z https://community.squareup.com/t5/Payments-Troubleshooting/Customer-Account-Creation-Problem/m-p/688203#M5341 <P>Hi&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/633036">@Astarry</a>. &nbsp;From the dashboard or from any POS you can add a customer account with both email and phone, only one of them, or none of them. &nbsp;Now, if you are asking about a Loyalty account, that’s a different issue. &nbsp;Currently, Square’s Loyalty program only work with a valid cell phone number that can accept a text message to confirm it.</P> Fri, 13 Oct 2023 20:39:03 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Customer-Account-Creation-Problem/m-p/688203#M5341 TheRealChipA 2023-10-13T20:39:03Z