thread Re: Booking approval before payment in Payments Troubleshooting

Booking approval before payment

mindup — Sun, 21 Sep 2025 11:51:50 GMT

Is it possible for a booking to send some kind of approval before the client goes thru the payment process?

"In other words, it sends to us for approval and sends them an approval but doesn't require payment before we tell them they're approved."

Thanks

Re: Booking approval before payment

Valentina — Thu, 08 Apr 2021 22:49:43 GMT

Hi there @mindup 🧠

Have you selected this setting on your Appointments settings page yet?
Dashboard > Appointments > Settings > Calendar & Booking >

This setting would not necessarily require payment, since the prepayment settings are under Dashboard > Appointments > Settings > Payments and Cancellations. You can select Booking without No-Show Protection so that no payment is needed to book:

Let us know if questions come up ✨

Re: Booking approval before payment

mindup — Fri, 09 Apr 2021 13:21:48 GMT

Thank you!