Does anyone know if its possible or how to edit the checkout page directly on your square website?

AdrianB — Sat, 20 Sep 2025 08:14:58 GMT

I own a floral company and most of the orders come online and when it gets to the checkout page, customers complain that there is no where to add a "specific message" to a loved one that they're sending the flowers to. I asked chat support and they said there is no option for that right now and to add it here so that in the future they can add it.

Re: Does anyone know if its possible or how to edit the checkout page directly on your square websit

TheRealChipA — Mon, 16 Oct 2023 18:02:35 GMT

Hi @AdrianB

First, the support person probably should have been a little more specific. Square has a formal feature request system that can be found at the Ideate Board. Here you can submit requests to the various Square product teams for consideration. But, before you do that, I might have a solution that would work for you.

Square Online has a unique modifier type that only works Online right now, and does not work in POS. It is called a text box modifier. To use it, you have to use the Square Online Item editor, not the regular dashboard item editor. Pick one item that needs the gift message option. Then…

Scroll down to the modifiers section, and click the “Manage modifiers” button.
Scroll to the “Apply Modifiers” section and click the “+ Create New” button.
Select the option for “Typing text into a text box.”
Enter the customer-facing text box label, as well as the character limit you want to impose.
If this will be a required modifier for all items that have this modifier, toggle that option on as well.
Save the modifier.

After that, all you have to do is modify each item in your online store and Apply this new modifier to it. Unfortunately, text box modifiers are not yet available in POS, as I said, so you can’t bulk apply them to items like you can do with list modifiers. It sucks because that means a lot of manual work if you have a lot of items in your online store that need this gift message. But, once you’ve done it, it’s easy to do with new items.

Let me know if you have any questions or run into any issues with this. I hope it helps!

thread Re: Does anyone know if its possible or how to edit the checkout page directly on your square websit in Payments Troubleshooting

Does anyone know if its possible or how to edit the checkout page directly on your square website?

Re: Does anyone know if its possible or how to edit the checkout page directly on your square websit