thread Re: Mobile site not working in Payments Troubleshooting

Mobile site not working

MaxAttaq — Sun, 21 Sep 2025 11:46:56 GMT

Hi, none of the internl link buttons on my mobile site are working. all good on PC

Currently tested on Android

Any help appreciated. Thanks

Re: Mobile site not working

tranguyen — Fri, 18 Jun 2021 16:00:40 GMT

Hey @MaxAttaq, sorry to hear you are running into this! I checked the website using Safari and Chrome on an iPhone and all the links seems to be working okay. Were you able to test on a different mobile device?

If possible, can you let me know the browser you're using on your Android?

Re: Mobile site not working

EsteeFudge123 — Mon, 28 Feb 2022 12:38:28 GMT

Hi my ionos domain is linked to my square website and it works ok on my desktop computer but when i try and go to the website on a mobile it goes to an ionos landing page that says this domain is already registered and doesnt go to the site, i have cleared my cache and tried chrome and safari, neither work, i have asked a friend to try and go to the site on her mobile and it is doing the same for her. please help?!

Re: Mobile site not working

EsteeFudge123 — Mon, 28 Feb 2022 12:41:06 GMT

This is a screenshot of what it takes you to:

Re: Mobile site not working

Ria — Mon, 28 Feb 2022 17:14:35 GMT

Hi @EsteeFudge123 - Welcome to The Seller Community, it's always nice to see a new face 😊

Looks like you're having a bit of difficulty with your mobile site. I'm happy to take a look into that for you.

Do you mind providing your domain for further research?

As always, feel free to stop by The Community with question, concerns and even feature requests. We are more than happy to assist. ✨