https://community.squareup.com/t5/Payments-Troubleshooting/Shipping-weight/m-p/285208#M52526 <P>I have set 2 shipping rates under fulfilment, one for under 2kg and one for 2-5kg. I have input the weights for every item, but have today had an order weighing 3.2kg go through at the under 2kg shipping rate…</P><P>I’ve double and triple checked and I can’t figure out where I’m going wrong <span class="lia-unicode-emoji" title=":expressionless_face:">😑</span>&nbsp;</P><P>Please help?</P> Sun, 21 Sep 2025 11:45:36 GMT Michelle2412 2025-09-21T11:45:36Z https://community.squareup.com/t5/Payments-Troubleshooting/Shipping-weight/m-p/285208#M52526 <P>I have set 2 shipping rates under fulfilment, one for under 2kg and one for 2-5kg. I have input the weights for every item, but have today had an order weighing 3.2kg go through at the under 2kg shipping rate…</P><P>I’ve double and triple checked and I can’t figure out where I’m going wrong <span class="lia-unicode-emoji" title=":expressionless_face:">😑</span>&nbsp;</P><P>Please help?</P> Sun, 21 Sep 2025 11:45:36 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Shipping-weight/m-p/285208#M52526 Michelle2412 2025-09-21T11:45:36Z https://community.squareup.com/t5/Payments-Troubleshooting/Shipping-weight/m-p/285218#M52527 <P>Seems odd, have you tried putting an order of such a weight through yourself? have you also checked that your backup weight is set at the correct price?</P> Mon, 05 Jul 2021 19:23:21 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Shipping-weight/m-p/285218#M52527 MJD 2021-07-05T19:23:21Z