thread Re: Show both pick-up and shipping items together? in Payments Troubleshooting

Show both pick-up and shipping items together?

toonsi — Sun, 21 Sep 2025 11:43:38 GMT

I run a pizza place and use Square for online orders - ie. customer orders online and books and collection slot via our Square site.

We have recently had some merchandise made and want to sell t-shirts through our site, which we will ship to UK addresses, or deliver locally. I have successfully added them to the site under a 'merchandise' category, but as they are set to 'shipping' and not 'pick-up,' it doesn't show them on the site unless the customer selects to view shippable items.

Is there a way to show all items on the site without having to select shippable items? I think this will confuse customers otherwise. I would like customers to be able to view all items and categories as a whole.

Can anyone help?

Re: Show both pick-up and shipping items together?

tranguyen — Thu, 12 Aug 2021 15:45:20 GMT

Hi @toonsi, thanks for your post!

A way to show all items without having customers selecting a fulfilment method first is to change the website template from Order Online to Shop All. This way, all items will appear in one place.

You can find the steps to switch your template here. One thing to note: if you have setup self-serve ordering/QR code ordering, you won't be able to switch your template as this feature only work with the Order Online template.

I hope this will help!

Re: Show both pick-up and shipping items together?

Sam_400º — Thu, 12 Aug 2021 23:41:15 GMT

You can mark your merch as available for both shipping & also collection, so they’ll be visible to both those ordering just your merchandise & also those wanting food 🍕

This is in the edit/new item screen for the online store dash: