https://community.squareup.com/t5/Payments-Troubleshooting/Device-permissions/m-p/297154#M52392 <P>Hi&nbsp;</P><P>&nbsp;</P><P>quick bit of advice needed please. Recently purchased a basic card reader for a new staff member. Added her as a team member and applied team permissions. When she tried to connect the reader it said not authorised. Which permissions/settings do i need to apply to allow her to connect the device with her phone</P> Sun, 21 Sep 2025 11:42:52 GMT Nexusclinics 2025-09-21T11:42:52Z https://community.squareup.com/t5/Payments-Troubleshooting/Device-permissions/m-p/297154#M52392 <P>Hi&nbsp;</P><P>&nbsp;</P><P>quick bit of advice needed please. Recently purchased a basic card reader for a new staff member. Added her as a team member and applied team permissions. When she tried to connect the reader it said not authorised. Which permissions/settings do i need to apply to allow her to connect the device with her phone</P> Sun, 21 Sep 2025 11:42:52 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Device-permissions/m-p/297154#M52392 Nexusclinics 2025-09-21T11:42:52Z https://community.squareup.com/t5/Payments-Troubleshooting/Device-permissions/m-p/297297#M52393 <P>Hi <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/392016">@Nexusclinics</a>, welcome to the Seller Community!</P> <P>&nbsp;</P> <P>It's worth checking that the permission to&nbsp;<EM>Configure hardware settings</EM>&nbsp;have been enabled for your team member. You can find this under&nbsp;<STRONG>Account &amp; Settings</STRONG>&nbsp;section in Team Permission setup.</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Screenshot 2021-08-23 at 09.59.50.png" style="width: 719px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/16009i468BA2666BB82E62/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2021-08-23 at 09.59.50.png" alt="Screenshot 2021-08-23 at 09.59.50.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>I hope this will help!</P> Mon, 23 Aug 2021 09:46:42 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Device-permissions/m-p/297297#M52393 tranguyen 2021-08-23T09:46:42Z