thread How can I tell what we sold in the shop? in Payments Troubleshooting

How can I tell what we sold in the shop?

alansh — Sun, 21 Sep 2025 11:32:01 GMT

We have an online store and a physical shop. They are both linked to the same back end databases (OK, they aren't but they do synchronise).

Is there a way I can find out what we sold in the shop, where we use a Square card reader/till to do all the transactions? I can't seem to find a way to do this. All I get are total amounts spent emailed to me for each transaction.

I want to do it because I want to find out what sells best in the shop and what sells best from our online store.

Any advice appreciated

thanks

Alan

Re: How can I tell what we sold in the shop?

Emma_ — Wed, 09 Feb 2022 10:54:51 GMT

Hi @alansh, thanks for your post. If you are using Square Online and Square POS app, you can filter the source of your transactions from your Dashboard. This way you can see your online sale and in-store sales.

To do so, please go to Dashboard > Reports > Sales Summary > Filter by > Select Source > Click on the arrow next to All sources > Select Square Online for online sales or Point of Sale for in-store sales summary. Here is a screenshot for you.

Re: How can I tell what we sold in the shop?

alansh — Wed, 09 Feb 2022 12:29:04 GMT

Emma, Thanks for that, but it doesn't tell me what I have sold in the shop. It just gives me a summary of the amount I have taken. Ah- but if I click on Item Sales, then I can get the list between dates.

Thank you. I think that solves it.

regards

Alan

Re: How can I tell what we sold in the shop?

Emma_ — Wed, 09 Feb 2022 13:20:15 GMT

I'm glad you found the report you were looking for.