thread Re: Can I add a second email address to my customer profile? in Payments Troubleshooting

How to add additional recipients to Square Invoices

HollyCott — Sun, 21 Sep 2025 11:31:12 GMT

A customer requires invoices be copied to two email addresses for their admin purposes. I can only see how to enter one address, is it possible to add a second? Conventional methods do not work. Thanks

The title of this thread has been edited from the original: Can I add a second email address to my customer profile?

Re: Can I add a second email address to my customer profile?

Breffni — Fri, 18 Feb 2022 12:48:42 GMT

Hi @HollyCott, thanks for your post.

Yes, you can add an additional recipient to your invoice.

Square Dashboard >Invoices > Create an invoice > Communication > Add additional recipient.

You can also go back and add additional recipients to current invoices by selecting the invoice > edit > Add additional recipient

I hope this helps 🙂

Re: Can I add a second email address to my customer profile?

HollyCott — Sun, 20 Feb 2022 23:21:05 GMT

Many thanks, not sure how I missed this! Jon

Re: Can I add a second email address to my customer profile?

tonydow — Mon, 21 Feb 2022 15:51:03 GMT

@Breffni Is this available in the Invoices app also. If not, why?. As a dedicated app for invoices I would expect it to have all the functionality of the dashboard if not more.

Re: Can I add a second email address to my customer profile?

Breffni — Tue, 22 Feb 2022 09:44:42 GMT

Hi @tonydow, yes, you can add additional recipients directly from the Square Invoices app too.

I should have included that in my initial response, thanks for flagging!