thread Re: Online retail in Payments Troubleshooting

Online retail

haddenchris1 — Sun, 21 Sep 2025 11:30:44 GMT

Hi, i have added items to my website, updated the stock levels, however, they are atill unavailable for online purchase. Can you help?

Re: Online retail

tonydow — Sat, 26 Feb 2022 18:18:42 GMT

Are the items set as Visible in the Visibility section of the item details? If not you can bulk edit them to change them to this.

Re: Online retail

haddenchris1 — Sat, 26 Feb 2022 19:32:07 GMT

@tonydow wrote:
Are the items set as Visible in the Visibility section of the item details? If not you can bulk edit them to change them to this.

Hi, the items are visible on the website but they're just unavailable to buy or add to basket. Thanks

Re: Online retail

tonydow — Sat, 26 Feb 2022 20:35:39 GMT

In that case, is the site set to Accept orders - Dashboard / Online / Overview

Re: Online retail

haddenchris1 — Sat, 26 Feb 2022 22:48:40 GMT

Thanks Tony

Re: Online retail

Sfarrow — Wed, 16 Mar 2022 19:02:58 GMT

I’m having this issue too. Ireland are marked visible and shop is accepting orders but still not available to buy! Very frustrating as I’ve been advertising and had lots of site traffic but wondered why there’s no sales. Any other ideas guys?

Re: Online retail

haddenchris1 — Wed, 16 Mar 2022 22:02:04 GMT

I had missed out a some of the steps in the set up, which is why it didn't initially work for me. I think had to add in details such as address/location, where I was shipping to, delivery charges etc. Unfortunately I can't remember exactly where all that was but I'm sure it was in the dashboard somewhere. Hope this helps.