thread Re: Email Marketing Not Working? in Payments Troubleshooting

Email Marketing Not Working?

viixciv — Sun, 21 Sep 2025 11:24:22 GMT

I'm having this problem trying to set up my email marketing for a product lunch for Monday?

Can anyone help?

Re: Email Marketing Not Working?

k_atie — Sat, 25 Jun 2022 12:41:08 GMT

Hey @viixciv, thanks for flagging this to us. That definitely doesn't look right.

Have you tried any of your own troubleshooting steps? This looks like it may be an issue coming from your browser. Here are a few troubleshooting tips you can try:

Make sure your browser is up to date.
Clear the cache on your browser. Access the Help menu of your browser to locate step-by-step instructions.
Switch to a supported browser, such as Google Chrome.

Let me know if that helps and if you have any other questions, I'd be happy to help out in any way I can.

Re: Email Marketing Not Working?

viixciv — Sat, 25 Jun 2022 17:03:02 GMT

Yes I shortly figured it out after I posted this. However I can't send any marketing emails as I'm using the free version with a custom domain 😑

Re: Email Marketing Not Working?

Emma_ — Thu, 07 Jul 2022 04:23:45 GMT

Hi 2viixciv, Square Marketing comes with a 30-day free trial. After the trial, pricing is based on the number of subscribed customers (the customers you could reach via email) in your Customer Directory. Here is our Square Marketing pricing for more information.

Subscribed customer is a customer that has provided explicit consent to receive marketing emails from your business. For more information, please visit our Support Centre.