thread Deleting/removing test transactions - Retail in Payments Troubleshooting

Deleting/removing test transactions - Retail

andywhy — Sun, 21 Sep 2025 11:21:33 GMT

We made some test sales/refunds etc whilst training staff and would like to remove these so we can start afresh.

We started using the register properly for the first time on Saturday so need to keep transactions from this day. Won't be used again till Tuesday.

Thanks

Andy

Re: Deleting/removing test transactions - Retail

Sam_400º — Mon, 29 Aug 2022 20:37:14 GMT

Hey @andywhy - you're not able to delete transactions in their entirety - only void/refund them. They'll always show up in your transactions view as a point of security and compliance.

With all the reporting features you're able to specify the start and end date for each report - so you should easily be able to exclude them for this 👍🏻